Head Office Careers: Join Us and Drive Innovation!


 Quality & Learning Officer!

(Job Share Opportunity Available)

Job Description:

As a Quality & Learning Officer, you will be an integral part of our Governance, Quality & Learning Team within the Governance Division. Reporting to the Associate Director for Quality & Learning and accountable to the Governance Director, you will provide essential support to ensure high-quality service delivery across all our operations.

Key Responsibilities:

Review, update, coordinate, and facilitate face-to-face inductions for the organisation.

Identify and report training opportunities based on organisational needs.

Manage, book, and coordinate training for all employees.

Undertake various administrative tasks as directed by senior management.

Maintain and coordinate the tidiness and cleanliness of the Head Office space.

Order consumables and stationery, ensuring adherence to procurement protocols.

Prepare meeting/training spaces and provide assistance to visitors.

Handle general administrative tasks, including telephone inquiries and message circulation.

Work autonomously in the absence of senior management.

Ensure all project requests are completed within established timelines and resources.

Conduct service visits as requested by senior management.

Promote Encompass Care's positive reputation to stakeholders and the wider community.


Strong organisational and administrative skills.

Excellent communication and interpersonal abilities.

Proactive, flexible, and able to work independently.

Commitment to Encompass's values and mission.

Willingness to learn and adapt to the evolving needs of the organisation.



Location: 200 Bridport Rd Poundbury, Dorchester DT1 3BN

Salary: £12.45 per hour - £24,344 per annum (pro-rata for part-time roles)

Hours: 37.5 hours (Possible job share, split between two part-time positions)

Contract: Permanent





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