Encompass Care Bulletin - December 20221st Dec 2022
Approaching 2023, Encompass Care has rallied with unprecedented covid outbreaks affecting our staff and service users, the recruitment crisis, which is a national problem, and the lack of adequate funding to ensure, as a Charity, we can survive to continue to support the people dependent upon us in the future. And rallied we have!
We could not have achieved success without your dedication and hard work. Like many organisations, we have been soo encouraged by the support we have received throughout the year.
The messages of gratitude, acts of generosity and words of encouragement are powerful affirmations for the whole Ecompass Care team.
As your CEO, I wish to express my most heartfelt thanks to each and every one of our employees. You are all setting and extraordinary example of commitment, professionalism, and solidarity. You are the best guarantee that Encompass Care will emerge from the past year stronger. Your focus and commitment to care for our clients and residents, and each other, often in the toughest of circumstances has been amazing.
The Executive Management Team wish you a Merry Christmas and a Happy New Year with sincere gratitude.
Announcing the retirement of Mr Christopher Kennedy, Chair of Trustees
Chris will be leaving the Board of Encompass Care on 31st December 2022. Chris has served as a Trustee since 2015. He became Chair in 2016 and has been a committed and consistent advocate for Encompass Care for 6 years. He supported us through the most difficult of times, offered advice and directed the Board to ensure that decisions are robust and achievable to ensure the continued success of the Charity. Chris has a true understanding of what it means to live and work in Dorset in the Health and Social Care sectors. Qualified as a podiatrist in 1982 and served as a Branch Secretary of a large trade union with a national seat before becoming a Podiatry manager in 2003, in Dorset. An Associate Director in 2007 Chris managed around 24 community services, a couple of community hospitals and a budget circa £25 million. He left the NHS in 2014 and ran his own business with a colleague until 2019. He is a Lay member for police misconduct tribunals.
Chris has given us leadership, dedication to the future of Encompass Care and a great deal of his time, selflessly and willingly. We cannot thank him enough.
Enjoy your retirement Chris, make the most of your hobbies and your family. We all wish you the very best of times. Good luck from all your colleagues at Encompass Care.
Welcome Andy Hallett ! Registered Manager North Dorset and Weymouth Division
I joined Encompass Care in October this year after many years of working in Health and Social Care. During this time, I have had a warm welcome and can clearly see the passion and opportunities that Encompass Care promotes for its staff with the service users at the heart of everything we do. I worked with vulnerable young adults which provided a constant challenge, was rewarding and enabled me to gain the knowledge and skills that I believe will be a great asset in my new role. I've had the pleasure of meeting some of you and look forward to meeting more of you in the new year. I hope to build on the great work already achieved by Donna and grow the services around the people, with the people and for the people who need our care and support.
Best Wishes, Andy
In November, 80% of staff acknowledged, 53% responded, 42.3% of all staff in the Charity.
We received 13 responses (9.23%) out of 120 surveys sent to our Circle of Support.
Surveys sent to the people we support is pending. A
ll results will be presented to our Board in January 2023 and then circulated.
32 StAR: T (social worker of a person living at the service) said it was so lovely to see them so happy. She had not seen them look so settled and happy for many years. They looked so well and nicely dressed today and was in the lounge and the staff supporting them were lovely with them and their bedroom looked fab.
ND & Weymouth Division: Quality Improvement Officer from the Dorset Quality Improvement Team, whilst looking through care and support plans for the Division during the monitoring visit said the plans in place are very personal and have great details and they wished other providers could learn from this and have this much detail in theirs.
Rawleigh House: The sister of a resident said she really enjoyed the birthday party and said thank you for allowing herself and her sister to arrange an ABBA tribute band to be held at the service and for organising party food etc.. said staff were amazing and really got involved with dancing, joining in and ensuring everyone was having a good time.
Community Outreach: A person supported by the Community Outreach Team told me how happy they are with Encompass Care and all the support that they receive, we keep them going with all the help and support we give them.
Encombe: For the team, one of our service users needed the paramedics due to her seizures. The paramedics complimented staff on how knowledgeable they were about the individual and how supportive they are with each other.